Testimonials

How Was Your Visit?

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Doylestown: Intercounty Audiology

Sellersville: Intercounty Audiology

Lansdale: Intercounty Audiology Center

I was recently fitted for a hearing aid by Rian. She did an outstanding job. I couldn’t be more happy with the service I received. As a new hearing aid owner, I didn’t know anything about them when I went to my consultation. Rian explained everything and helped me make the best choice to improve my hearing. I would not hesitate to recommend Rian or Intercounty Audiology to anyone with hearing issues.

Will Z.


Excellent life changing

Rom M.


I like it that I can usually schedule a visit with my otolaryngologist Dr. Herman and my clinical Audiologist at the same office. Nice staff.

Merritt H.


I was fitted for hearing aids last year with Julie. I am very please with the service provided and the attention to keeping my hearing aids working well. If there is a problem, it is easy to get an appointment for adjustments.

Lois F.


Great service. Service provider was well informed and provided good advice for a healthy future.

Christine M.


Rian Shapiro came highly recommended by several people. We were not disappointed. Our visits were informative, easy , pleasant and very professional. Being able to hear well again has been a life changing experience.

William P.


Dr. Herman is extremely knowledgeable and very caring. He listens to you and after examination explains everything that he found and what is the next step with you and your health. The office is well run everyone is very helpful and does their job with care and concern for your best experience. Julie was very professional in helping me pick out the best heating aides for my particular problem. It was a wonderful experience.

Wendy S.


It’s been 3 years + since I got my Phonak hearing aids. From the first it’s been a very pleasant experience. Exceptional service after the sale. I couldn’t be happier.

Tom M.


Rian has helped me for the last 3-4 years. She is great and will always try to accommodate me. I am happy with both my hearing aids as well as the service I have received.

Ben P.


Julie Roper is an excellent audiologist. She always makes me feel comfortable. She is very competent and does a complete hearing test that determines the best solution for my hearing loss. I have been going to her for approximately 20+ years.

Catherine S.


Always have a Great Experience with Dr.Shaprio, recently had to have my hearing aids adjusted, she took the time to make sure I was 100% happy with them, never felt rushed at the office visit.

Lou M.


I’ve been seeing Julie for years and wouldn’t switch to anyone else. Highly recommended

Chris G.


Dr. Shapiro is unbelievable in her refreshing personality and her professionalism. Excellent service and her providing answers to all your questions and concerns.

Phillip T.


Rian is the best! She is fun and capable and knowledgeable. She has been helping me for some years now

Sue H.


Julie was excellent in explaining how beneficial hearing aids would be in everyday activities. The follow up by Julie was very helpful as well.

Chung H. 


It took me some time to schedule an appt. with Intercounty. This was due to my own hesitancy about wearing hearing devices and thinking I could learn all I wanted to know by visiting “Google docs”. What can’t possibly be understood is the experience of actually hearing better!! Which is exactly what happened after my first appt. at Intercounty. I met Tina Rice at Intercounty at the recommendation of my trusted hearing specialist Dr. Herman and also from rave reviews from a close friend about the satisfaction and happiness she felt after being cared for and fitted with hearing devices with Tina Rice. Tina is a shining example of a professional who listens to her clients needs; sharing her expertise and years of research based, professional knowledge gives you a great sense of trust that you are in good hands right away. Tina listens, provides guidance and options that meet the client where they are – You can ask her every question and be assured she will answer you with patience. If she does not know an answer you can bet she will find out and be prompt in getting back to you. And finally, she doesn’t go away! Once you are set up and fitted with your device – she offers to help with future needs should they arise. She has been providing this kind of dedication to our community for quite some time and it is a great feeling to share my experience so others can navigate their healthcare system to hopefully utilize the services offered at Intercounty.

Beverley B. 


Tina uses her skills to match solutions to problems. Not just fitting instruments but living with hearing aids issues like hearing in meetings and other situations. She has been helpful, enthusiastic and friendly during my long tenure with the practice.

James J. 


Tina is very knowledgeable and provides very thorough explanations to any and all questions. The new hearing aids make quite a difference in hearing conversations in both quiet and noisy environments. Tina also takes a personal interest in her patients which is very refreshing.

Bruce S. 


Tina is great. She is so patience, listens & answers all questions no matter how long it takes, she never rushes you, she wants to be sure you understand everything before you leave. She is the best.

Joanne N. 


Everyone [is] awesome. I recommend you to friends. Love My Tina. See you soon for an adjustment. Have a good week.

Joan F. 


Tina is great. She takes her time to explain and answer questions and when she doesn’t know, she takes pains to figure or find it out. She’s very prompt responding to questions/concerns after I’ve sent an email and very willing to meet and discuss.

Marcia B. 


This is my third set of hearing aids. Every time Rian was the attending Audiologist. She took great care of me, and addressed any concern I may of had with my hearing aids. Rian is the best, and I would have given her a 10 rating if there was one!

James D. 


Rian is the best. Would not go anywhere else. She has always been so helpful

Marilyn F. 


Rian is always pleasant. She is knowledgeable in her field of expertise. She is a good listener and explains procedures and products well. She lays out the facts and details of available hearing devices, but never pressures to purchase. It’s nice to feel comfortable with any decision I make.”

Jean G. 


I recently had an issue with my left hearing aid not working. I took it into Rian’s office and sent it to be fixed, still under warranty, for which I am so grateful. While I missed having the left hearing aid for a while, it was returned to me within a week. I appreciate Rian’s knowledge, kindness, and help any time I need it.

Gail T. 


Rian has always been kind, understanding and knowledgeable. You can depend on her.

James S. 


I was happy with my evaluation and explanation of what I’d need to improve my ability to hear well again. Rian has been very attentive to my needs and issues and I am very satisfied with the experience

Charles B.


The patient is my dad who has mild dementia and I accompanied him. Rian was patient , and an excellent teacher . My dad’s thinking seems to be more clear since he started using these hearing aids. And , they are so simple to put in and take out and charge that he does not have any trouble. The office is clean and friendly and Rian is terrific!

Susan N.


Rian was very helpful with everything. The service was also great they stand behind there products. I’m still using mine after 5 years.

Earl J. 


Excellent response and timely replacement of hearing aids when one was lost in my hospital room during recovery from surgery. Rian is the best!”

Marsha J.


Rian has always been very patient, calm, knowledgeable, and reassuring. It has been a pleasure to add her to my list of healthcare professionals.

Bonnie S.


Rian was GREAT! Her no pressure help and guidance was just what I needed. Over the past 5+ years she has helped with guidance and service. Should have done this years ago.

Joe G.


Rian Shapiro is always great to deal with and very helpful.

Fay C.


Outstanding and understanding service and post sale attention.

Joseph G.


Rian is just wonderful! She is so patient with my 93 year old mother and takes the time to explain everything to her and make sure Mom has a positive experience with her hearing aids. I also wear hearing aids and my experience with Rian has been so positive. I recommend Rian to everyone.

Connie J.


I have been going to Intercounty Audiology now for about 20 years and have had the pleasure of being Rian’s patient. When I first went I was apprehensive about the process, but she was very professional and patient in my hearing aid evaluation and then in the process of helping choose the hearing aid best suited for me. I am now on my 3rd hearing aid and anytime I have a question or problem she always takes the time needed to assist me to correct the situation. I have recommended Rian to 3 of my friends and will continue to do so as she is the best in my opinion. Thank you Rian.

Tony R.


Rian is a pleasant, compassionate person who really wants to understand the issues that her patients are experiencing. She is patient in trying to successfully resolve the concerns of her patients. I have found her to be competent in caring for my hearing difficulties that I have had with my ability to hear and effectively use the hearing aids that I had purchased at her office. I would enthusiastically recommend Rian to my friends. It is always a pleasure to go to Rian’s office, and Rian always invites me to return if I have any issues. She is number 1 in my evaluation.

Nancy H.


Rian was very good. Visits went smoothly. Had an issue with one hearing aid, they got me right in and fixed it promptly. With the hearing aids themselves, connectivity with devices can be clunky and switching among devices still needs work.”

Barry E.


Rian is great.  Very knowledgeable and friendly.

Ruth B.


 My mom Rosemary is 97. She has purchased all of her hearing aids at Intercounty Audiology. I purchased my first pair of hearing aids at Intercounty also. We both find the audiologists and staff incredibly patient, very easy to work with. Any hearing aid issues are quickly resolved. I would recommend Intercounty Audiology to everyone.

Tracey J.


After looking for a year I settled on Julie and Phonak and it was not a disappointment. She was thorough and pleasant. I have gone back several times with questions and cleaning issues, never a charge and always quick responses.

Tina Rice is a professional and compassionate audiologist who is always attentive to my immediate hearing needs. She is knowledgeable of my unique situation as a teacher and works hard to help me communicate effectively with my students in the classroom situation. Tina responds promptly and is always available to make any adjustments whenever needed. I appreciate her courteous and caring service.

Rian was patient, knowledgeable and very personable. Hearing aids at a fairly young age was scary, but she made the experience easy.

We have been very happy and pleased by the service and care provided by Melinda. She was very patient in answering our questions as well as insuring that we knew how to use and take care of new hearing aids. The staff at Intercounty Audiology deserve praise also.

I’ve always experienced caring and professionals at Intercounty Audiology from the courteous front desk personnel to audiologist and doctor. I wouldn’t go anywhere else for my hearing needs.

I am very happy with my new hearing aids. They are a great improvement over my old aids. Your prices are reasonable and your 3 year warranty is a plus. Mark


I have been a patient for many years, these are my third set of aids. I have always received great care and attention. That’s why I keep coming back! These Oticon hearing aids are by far the best I have had! I never thought I could hear this well again. I am a new person. Have used other aids for 20 years.Ed P.